Press and hold your power button for fifteen seconds, then release. Before undertaking any of the more time consuming solutions below, these are a few fundamentals to get you started. Should it persist, did you scroll all through the terms and conditions to the very bottom? Do you have other users on the Mac? If so, are you able to sign in to iCloud successfully in another user? Did you or your husband restore any content to the Mac, from a backup? That may give us more insight into the issue.It’s easy to forget some troubleshooting basics amidst frustration. Safe mode runs a check on the disk and prevents some software/extensions from running to help isolate issues.Īfter attempting to sign in to iCloud in safe mode restart the Mac normally and continue testing it out. Navigating in safe mode is slower than a normal boot. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window. Release the key when you see the login window, then log in to your Mac.ģ. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.Ģ. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”Ĥ. Turn on your Mac and continue to press and hold the power button until you see the startup options window.ģ. Here's how:ĭetermine whether you're using a Mac with Apple silicon, then follow the appropriate steps:Ģ. You can do this with safe mode on the Mac. We'd start by isolating this behavior further.
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